Terms and Conditions

1. Agreement to Terms

By accessing or using the UX & CRO audit services provided by [YOUR COMPANY NAME] (“we”, “our”, or “us”), you agree to be bound by these Terms and Conditions.

2. Services Description

We provide UX and CRO audit services for websites and digital platforms. Our services include analysis, recommendations, and consultation as specified in your selected service package.

3. Pricing and Payment

• All prices are listed in Euros and exclude applicable taxes.
• Payment is required in full at the time of ordering through our secure payment provider, Stripe.
• Volume discounts are applied automatically based on the number of pages ordered.
• Prices are subject to change, but changes will not affect orders already placed.

4. Delivery Timeline

• Delivery timelines vary based on the number of pages ordered:
  • 1-3 pages: 24 hours
  • 4-6 pages: 48 hours
  • 7+ pages: Custom timeline provided at checkout
• Delivery time starts from receipt of payment and access to the pages to be audited.
• If we require additional information to complete your audit, the delivery timeline may be extended.

5. Client Responsibilities

You agree to:

• Provide accurate and complete information about the pages to be audited
• Grant necessary access to the pages requiring audit
• Respond promptly to any requests for additional information
• Use our deliverables for your internal business purposes only

6. Intellectual Property

• All deliverables provided by us contain our intellectual property.
• Upon full payment, you receive a license to use the recommendations and insights for your business purposes.
• You may not resell, distribute, or publicly share our audit reports without our written permission.

7. Limitation of Liability

• Our services are advisory in nature. Implementation of our recommendations is at your discretion.
• We do not guarantee specific improvements in conversion rates or user experience.
• Our liability is limited to the amount paid for the services.

8. Confidentiality

We treat all information about your website and business as confidential and will not share it with third parties except as required to provide our services.

9. Termination

We reserve the right to refuse service to anyone at our discretion.

10. Governing Law

These Terms and Conditions are governed by the laws of [YOUR COUNTRY].

11. Changes to Terms

We may modify these terms at any time. Continued use of our services constitutes acceptance of any modified terms.

12. Contact Information

For questions about these Terms and Conditions, please contact us at [YOUR EMAIL].